solutions



 
Broadband Frequently Asked Questions

USB

Can I get a USB extension cable?
  Yes, you can buy a longer USB cable from most computer retailers.
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What do USB ports look like?
  The USB port is rectangular in shape (the aperature is about 12 mm long) usually found in pairs.
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Why does my USB Modem show red lights when I turn my computer on?
  There are a number of possible reasons for this to occur. However, one common cause is that you computer does not have sufficient power for the modem. This is resolved by connecting your USB modem after your computer is up and running.
See questions on power consumption issues.
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Where can I find the drivers for the Samsung E310 USB Modem?
  To down load the dirvers click here
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Power consumption issue
  It is known that some PC's are unable to provide the full 500mA as defined in the USB port standard. It this instance the use of a powered USB hub may solve the problem.
Not all hubs meet the 500mA USB specification, however the Belkin F5U101U 4 port hub has been successfully used to power the Alcatel speed touch USB modem.
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