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Broadband Frequently Asked Questions

IP Addressing


Does LCBroadband use Network Address Translation (NAT)?
  The USB products (Home 500 and Biz 500 USB) do not use NAT. The default for business (Ethernet) products is NAT. As an added-cost option you can now chose an Ethernet product with No-Nat option, which also includes 5 or 13 static (public) IP addresses. Please note that at present, this options are only available to new orders.
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What IP addressing do I get?
  LCBroadband customers are dynamically allocated a single public IP address (on Home 500, Biz 500 and Biz 500 USB products) or a number of private IP addresses (Business range). As an added-cost feature, Biz 500 and Biz 500 USB customers can opt for a single static (and public) IP address, and Business customers can opt for 5 or 13 static (and public) IP addresses. At present, this is only available to new orders.
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Do the business products use Network Address Translation (NAT)?
  Yes. NAT is the standard provision on business products. We have now launched a No-NAT options for all business (ethernet) products. Please note this is only available on NEW orders. For further details on NAT see question 'What is NAT'.
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What is Network Address Translation (NAT)?
  NAT is an acronym for Network Address Translation. It operates as a solution to having multiple, global IP addresses. Network Address Translation has the benefit of increased security on your network.
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When will Static IP be offered?
  Static IP addresses are available for the Biz 500, Biz 500 USB (1 static IP address) and all Business Plus (5 or 13 static IP addresses) products.
Please note this is only available to NEW orders.
We plan to offer static IP option on the Home 500 USB in the near future.
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Can I have a static IP address with USB products (home 500 and Biz 500 USB)?
  Biz 500 USB customers can opt for a static IP address.
Please note that at present, this is only available to new orders.
We plan to offer static IP option on the Home 500 product in the near future.
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How do I set up my PC(s) to have a fixed IP Address?
 


For Router users

The instructions will be supplied with the router.

Assigning a static ip address in win95/98 for your USB modem
1. Double click on my computer on your desktop
2. Double left click on dial-up networking
3. Right click on your adsl dial-up icon
4. and left click on properties on the drop down box
5. click on the servers tab
6. Now click on the tcp/ip settings button
7. Click on the radio box, specify an ip_address
8. Enter your static ip address in the spaces provide

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What IP Addresses should I use if I have a Static IP product?
 

On activation of your service you will be provided with all details regarding your IP address.

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How do I find out my IP address?
  To find out your IP address, run "winipcfg" using the command funtion in Windows (if using Win2000, type "ipconfig").
Your current IP address will be displayed - please note this only remains consistent for customers with the Static IP option.
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Can I use my own IP Address?
  No, you are only able to use the IP address provided as part of your product package.
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