solutions



 
Broadband Frequently Asked Questions

Emails


Can I have more than the "allowed" number of POP3 Mailboxes?
  We support up to 10 POP3 mailboxes per customer, which is suitable for the vast majority, but if you would like to have more we can arrange this as an upgraded service.
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Can I get POP3 (Post Office Protocol) mail, as I do now?
  Yes, but you will need to configure your email client software accordingly. Further information can be found in our Welcome Pack CD.
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Can I access my LCBroadband email remotely?
  Yes but in order to do this you need to own your own unique domain name.
You can access your mail through any browser. You will receive details when you set up your email account on your own domain name.
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Is there an upper limit placed on file sizes for email attachments and File Transfer Protocol (FTP)?
  LCBroadband does have a limit of 5mb to the size of email attachments but no limit in FTP file sizes. However, there is an overall limit on the amount of web space you are allowed (200MB).
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How do I set up my email account (s)?
  To find out how to set up new email accounts please click here.
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Can I keep and use my current e-mail address and use it with my LCBroadband product?
  Yes, providing you keep your subscription and configure your 'Outlook Express' mail account servers to only retrieve these e-mails.
In order to send emails using your existing account you will have to connect to your existing provider or access them using web mail if available.
Please be aware you will only be able to send email via your broadband connection when using your LCBroadband email account settings.
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